How to permanently delete your account and all associated data.
You have the right to delete your Echo account and all data we hold about you at any time. This action is permanent and irreversible.
Nothing. We do not retain any personal data after deletion unless required by applicable law (e.g. tax records for paid transactions, if any).
Note: We never store voice audio on our servers. Audio is sent to our transcription provider to produce text and is not stored by us. When a transcription fails, Echo keeps that audio on your own device so you can retry it, deleted as soon as the retry succeeds, and otherwise discarded automatically after 48 hours; if you turn on "Keep audio for re-transcription" in Settings, Echo keeps audio on your device until you delete that transcription or turn the setting off. Audio is never uploaded to us, so there is no audio on our servers to delete.
Deletion is immediate. Your account access ends and your data is removed as the request completes.
Send an email with subject line "Delete my account" to finalleapai@gmail.com from the email address registered to your account. Include your registered email in the body.
We will process your request within 7 business days and send a confirmation email.
This action cannot be undone. Once deleted, your transcription history and account cannot be recovered.